Why NEMT Providers Are Switching to Cloud-Based Dispatching Software

Still using spreadsheets or manual systems to manage rides? It’s time to make a switch. Today’s Non-Emergency Medical Transportation (NEMT) providers are moving toward smarter, faster solutions—and PerGo Dispatching Software is leading the way. PerGo is a cloud-based platform designed specifically for NEMT businesses. Whether you manage a few vehicles or operate across multiple locations, this software streamlines trip handling, vehicle assignments, and passenger communication.

Smart Features That Keep You Moving

  • Driver App: Gives drivers real-time trip details, routing, and updates.

  • Passenger App: Allows patients to view trip info, get alerts, and contact support.

  • Multi-Location Dispatch: Run operations from one or more locations without confusion.

  • End-to-End Workflow: Manage everything, from trip requests to invoicing, in one platform.

  • Account-Level Handling: Easily manage recurring rides and facility accounts with ease.

Passenger safety is also built in. With GPS tracking and digital signatures, every ride is secure and transparent.

Why PerGo Makes a Real Difference

What sets PerGo apart is how simple it makes daily dispatching. Instead of switching between multiple tools or facing communication delays, you get a reliable system that keeps your drivers, passengers, and office team connected.

Conclusion

Switching to a cloud-based Dispatching Software like PerGo can completely change your NEMT workflow. It saves time, improves rider experience, and reduces operational stress. With built-in apps and automation, managing trips becomes effortless. Contact us at (347) 269-1181 or visit pergorides.com to get started today.

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